In exceptional cases, we can deviate from our strict "advance payment" rule. This is for instance with public/governmental/academic clients which have no other way of doing purchases. Please note that we put a 25% surcharge on such a payment procedure, since it requires additional expenditures in terms of accounting, financing and uncertainty of the purchase fulfillment.
Furthermore, the following prices apply:
1) Invoice needed as PDF = Free of charge
2) Invoice needed in printed form as seperate letter = 10€
3) We are asked to fill out PDF forms (sendable and receivable per mail) = 20€ per form.
4) We are asked to register in a customer (or public agency) specific web portal as a distributor or we need to use a particular portal in order to upload our invoice there = 200€
As a customer and part of a university or public agency, please inform yourself whether such a portal is required in your institution. If we are asked after receipt of order, we will still charge such costs. This surcharge accounts for this extra work which has to be done.